To better learn about current experience at the Hall of Architecture, UX designers started with a series of user interviews on museum visitors who have been to the hall. We drafted an interview guideline with an evaluation handout. Nine volunteers signed up for the interview in the first round. Their occupation and background varies broadly. Valuable insights have been summarized as following
Aside from experience sharing, we created paper prototype, had it tested on guests, and iterated on it. The challenge here is to condense the huge amount of information that comes in different mediums into an engaging experience no longer than 30 minutes.